22nd October 2008

We continue to add new documents to the documents section of the website where you can purchase relating to specific areas of your business. You can search for documents by categorie in the document online section of the webiste.  We also provide useful information on matters such as business planning, employing staff, insurance and health and safety issues, which will shortly be added the site.  All documents are in pdf format with form fields so you can complete on line and issue as required.



12 Nov 2008 - FSA warned TCF change is a risk


The Financial Services Authority (FSA) has announced it will accelerate the full integration of its Treating Customers Fairly (TCF) initiative so that firms will be tested on its principles from January 2009. The original deadline for firms to have TCF procedures in place was next month, with the FSA not due to commence testing it as part of a firm's usual supervision until September next year.

However, the regulator has decided TCF should now be included in its core supervisory work eight months earlier than planned. The Financial Services Consumer Panel has expressed its concern at the sudden move. "The FSA is taking a calculated risk in assuming firms will have embedded the TCF principle into their operations, as this was not the case when it was last reviewed in March 2008," said chairman of the Panel, David Lipsey. "

Consumer confidence and trust in FOR-PMI Ltd is vital for its long term survival and this can only be gained if consumers believe they are being treated fairly.
 

FOR-PMI Ltd implemention of ISO 9001-2000 over eight years ago will serve us well however we must continue to seek improvements and understand what the regulator requires and expects.


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